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Bluline Technologies is a proudly Australian company based in Sydney, founded to solve a very specific problem in banking – making customer remediation faster, fairer, and more efficient for customers. When banks need to take action to make things right for their customers – whether due to legacy issues, compliance obligations, or changes in regulation – those processes can be slow, complex, and frustrating for everyone involved. That’s where we come in.

Bluline’s end-to-end software platform helps major Australian financial institutions automate the entire customer remediation process – from identifying impacted customers to calculating compensation and making payments. What once took more than a year to complete can now be done in as little as four weeks. The result? Less manual work, better outcomes for customers, and a higher level of compliance with regulators.

We work side by side with our clients, embedding our platform and team within their existing systems to ensure a smooth, secure rollout that delivers results quickly. Our technology has already helped millions of Australians receive accurate and timely compensation – and helped one of the Big Four banks halve its annual customer remediation costs while doubling its output. In the first year alone, the bank saved $51 million by using Bluline to automate the entire remediation process.

Bluline is proud to be part of the Mosman community and to support Australia’s broader financial services sector with a smart, trustworthy solution.

Contact: Mark Atkinson

Phone: +61 402 191 906

Mobile: +61 402 191 906

Email: matkinson@bluline.com.au

Website: https://bluline.com.au/